We all make mistakes from time to time when filling in our information so it is possible to have the wrong phone number on your bank account.
The ideal thing to do when such happens is to rectify the error. There are several ways to change the phone number associated with your Fidelity bank account, some of these require your presence at the bank while some can be done online.
If you’re here to see how to change your Fidelity bank phone number online, you’re at the right place.
See also: How To Check Fidelity Bank Account Balance
Online Methods For Changing Fidelity Bank Phone Number
With online banking, everything is easy. You can conduct financial transactions, check your balance, get a statement of account and all other banking services at your convenience—at home, at work, or on the go.
You can also make certain account-related requests like changing the phone number associated with your account.
There are three methods available for changing your Fidelity bank phone number online and they can be seen below.
1. True Server LiveChat
2. Social media
3. Email
See also: UBA Code To Check Account Number
True Server LiveChat:
• Click here to visit the official website of Fidelity bank.
• Look to the bottom left for a question that says “Hello I’m IVY is there anything I can help you with today?” (See image below for example).
• Click the “Yes, please” button.
• Next, you’ll be provided with an introductory message and the option to accept their terms and condition. Click the “Accept” button to proceed.
• Choose “Other help” option.
• Select the “Talk to True Serve” option.
• Choose your preferred medium of communication and click the link provided in the chat box.
• Enter your request to change your phone number and follow the on screen instruction.
Social Media:
To change the phone number linked to your Fidelity bank account using the social media method, all you need to do is send a direct message that states your request to Fidelity bank’s Facebook, Twitter or Instagram account.
See also: How To Check BVN Details Online
Email:
To use the email method, all you need to do is send an email that contains your request to true.serve@fidelitybank.ng.
The email can go as follows:
“Dear Fidelity Bank Plc,
I would to change the phone number linked to my Fidelity Bank account from ——- to ——–.
Kindly find attached a scanned copy of my valid ID card, recent utility bill and passport photograph, also see below other information you might require.
Name:
Account number
BVN:
Email address:
Current phone number:
New phone number:
Address:
Do not hesitate to inform me if you will be needing more details.
Look forward to hearing from you.
Kind regards.
Originally posted on April 27, 2022 @ 5:10 pm