How To Change My Fidelity Bank Phone Number

Among all the reasons behind changing the phone number linked to a bank account, failure to retrieve a sim card after loss tops the list.

Today we are not here to discuss the reason, rather, we are here to discuss how to go about changing the phone number linked to a Fidelity bank account.

See also: How To Check Fidelity Bank Account Balance

Requirements Needed For Changing Fidelity Bank Phone Number

• Passport photograph

• Account number

• Phone number linked to your Fidelity bank account

• Mobile phone 

• Valid means of ID card 

• Utility bill

See also: How To Upgrade My Access Bank Account

Methods

• Social media

• Email

• WhatsApp

• Bank visit

Social Media: 

To change the phone number linked to your Fidelity bank account using the social media method, all you need to do is send a direct message that states your request to Fidelity bank’s Facebook, Twitter or Instagram account.

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Email:

To use the email method, all you need to do is send an email that contains your request to true.serve@fidelitybank.ng.

The email can go as follows:

“Dear Fidelity Bank Plc,

I would to change the phone number linked to my Fidelity Bank account from ——- to ——–.

Kindly find attached a scanned copy of my valid ID card, recent utility bill and passport photograph, also see below other information you might require.

Name:

Account number

BVN:

Email address:

Current phone number:

New phone number: 

Address:

Do not hesitate to inform me if you will be needing more details.

Look forward to hearing from you.

Kind regards.

See also: How To Activate USSD Code For Zenith Bank

WhatsApp Method:

To change your Fidelity bank phone number using the live chat method, send a message to Fidelity bank WhatsApp agent TrueServe on 0903 000 5252 or Ivy on 0903 000 0302 and share your request.

Bank Visit Method:

To change your Fidelity bank phone number using the bank visit method, follow any of the steps mentioned below:

1. Walk into any Fidelity bank branch closest to you and ask to be directed to the customer care unit

2. Inform the customer support agent assigned to you that you would like to change the phone number linked to your account, then an update form will be handed over to you 

3. Fill the form with correct information and submit 

After submission, you will be told to wait for a few working days so your update request can be effected; you should hear from them via email or call in less than 2 weeks.

See also: How To Check FCMB Account Balance

Originally posted on January 14, 2022 @ 11:06 pm