How To Reverse Airtime Purchase From Bank

There are 2 situations that can make a person want to reverse airtime purchase made on their bank and they are:

1. When you over recharge or add more zeros to the amount you intend to recharge: To avoid this, ensure you carefully count the number of zeros when buying airtime from your bank

2. When you send the airtime to the wrong phone number: To avoid this, ensure you double-check the phone number to avoid making mistakes.

See also: How To Transfer Airtime From MTN To MTN

How To Reverse Airtime Purchase From Bank

To reverse airtime purchased from the bank, all you have to do is contact the customer care unit of your bank and table your request.

There are several means available for contacting or speaking with your bank customer care unit and I will be mentioning them below:

1. Phone call

2. Email

3. Social media

4. Bank visit

See also: How To Convert Airtime To Cash On Patricia

Phone call:

To use the phone call approach, all you need do is to find the contact number of your bank, call and inform them what exactly you aim to do.

Email:

The email approach is a much better approach because it is documented and allows you to track your conversion with your bank customer care agent.

Below is an email template you can use to send the email.

“Dear Customer Service Team,

I am writing to request that you assist in recovering the airtime purchase of (insert amount of airtime) that I mistakenly made from my bank account with (insert bank name).

I’ll appreciate it if this airtime purchase can be reversed, see below any other information you might need.

Account name:

Account number:

Email address:

Phone number:

Airtime amount:

Date the airtime was purchased:

I look forward to hearing from you.

Kind regards.“

See also: How To Convert Airtime To Cash

Social media:

Considering how banks are now taking engagement with customers on social media serious, this might be a good approach. All you have to do is to send a DM to your bank or drop a comment on Facebook, Twitter, Instagram or LinkedIn.

Bank visit:

This approach is a more tedious one as it requires your physical presence in the banking hall, all you have to do here is walk into the bank and meet with the available customer service agent.

See also: How To Transfer Airtime On Glo

Originally posted on January 4, 2022 @ 11:46 pm